Keep every pickup neighborly.

For buyers

• Read product details, allergens, pickup windows, and seller instructions before ordering.
• Use the order code at pickup and take only the items and quantities reserved for you.
• Pay only through the seller’s published payment link or agreed pickup method.
• Do not complete a pickup that feels unsafe, materially different, spoiled, damaged, or suspicious.
• Contact the seller directly about substitutions, refunds, product concerns, or missed pickup.

For sellers

• Keep quantities, hours, photos, prices, ingredients, allergens, and pickup instructions accurate.
• Protect exact location details when public disclosure is unnecessary.
• Follow all product-safety, cottage-food, labeling, tax, licensing, and property requirements.
• Use sealed or appropriate packaging and safe temperature controls.
• Close the stand immediately when inventory or pickup conditions are not ready.

Emergencies and prohibited activity

For immediate danger, contact local emergency services. Do not use OPENSTAND for illegal, recalled, counterfeit, age-restricted, controlled, unsafe, or stolen products. Keep records and notify appropriate authorities or regulators when a product presents a safety risk.